Last Updated: December 10, 2023

Welcome

At GD Games 1996, we believe that everyone deserves safe and private access to the internet, regardless of the circumstances. We are committed to providing this access without compromising customer privacy. This privacy policy describes how we handle and process data provided to GD Games 1996 in connection with your use of our products, services, applications, and websites linked to this policy (collectively referred to as our "Services"). In this policy, "GD Games 1996," "we," and "our" refer to GD Games 1996 LLC, the company responsible for your data.

Information security and privacy are core values advocated by GD DATA SERVICES LLC. Therefore, we believe it is essential to handle your information transparently. This level of transparency can make the document lengthy, but we have attempted to make it more readable by organizing it logically and using plain language.

GD DATA SERVICES LLC offers various services, some of which may process data differently than others, and these differences are described in this policy. We indicate these differences in product privacy statements, product documentation, or internally within the products themselves. Specifically, our product privacy statements describe the specific privacy practices adopted by our products.

What Information Do We Collect From You?

This section outlines the various types of information we collect from you and about you. This information is not collected in all cases but only in specific situations. For example, our products collect a limited amount of information. For more information about the mechanisms we use to collect this information (such as cookies), please refer to the section on Tracking Technologies and Cookies.

Information You Provide to Us

Communication and Submission: You may choose to provide us with information when you communicate with us (e.g., seeking support via email, phone, or chat), including when you fill out online forms, respond to surveys, provide feedback, comment on our website, participate in promotional activities, or submit information through our services.

Information Collected When You Use Our Services

Device Information: We collect information about the device you use to access our services, including browser and application information. For example, we may collect device identifiers, browser type, device type and settings, operating system version, mobile, wireless, and other network information (e.g., internet service provider name, carrier name, and signal strength), as well as application version numbers.

Diagnostic Information: We may collect information about the nature of requests you send to our servers (e.g., the content of the requests, information about the devices and applications used to make the requests, timestamps, and referring URLs). However, our products do not log any information that associates your identity with your browsing activity. We do not retain any records showing the content you accessed through our services. For more information, please refer to the product privacy statements.

Location Information: Unless explicitly stated otherwise, we do not collect your location information based on GPS or other device sensor data. However, we may collect your approximate location by calculating imprecise latitude and longitude based on your IP address to better serve you.

How Do We Use Your Information?

We use the information we collect for various purposes, including:

Providing, Maintaining, Troubleshooting, and Supporting Our Services: We use your information for this purpose because it is necessary to fulfill our contractual obligations to you. For example, we may use information about the amount of bandwidth you use and how long you use our services to provide services according to your subscription plan; use threat and device information to determine whether certain items pose potential security threats; and use usage information to troubleshoot issues you report about our services and ensure their proper functioning.

Billing and Payment Purposes: We use your information to perform billing management activities and process payments, which is necessary to fulfill our contractual obligations.

User and Potential User Communication: We use your information to communicate with you, including responding to your requests and sending you information and updates about our services. We do this to fulfill our contract with you, because you consented to communication, or because we have a legitimate interest in providing you with information about our services.

Improving Our Services: We strive to provide you with the best service and user experience, so we have a legitimate interest in continually improving and optimizing our services. To this end, we use your information to understand how users interact with our services. We may use device and threat information to conduct research on spam, threats, and other areas to enhance our threat detection capabilities; we also review customer feedback to identify areas for improvement.

Developing New Services: We have a legitimate interest in using your information to plan and develop new services. For example, we may use customer feedback to understand what new services users might need.

Tracking Technologies and Cookies

About Tracking Technologies:

GD Games 1996 uses various technologies within our services to help us collect information. For convenience, we refer to these technologies as "tracking technologies," although they are not always used to track individuals, and the information collected is in an anonymous form that does not involve any personal data. Tracking technologies include:

Cookies: Cookies are small pieces of text stored on the device you use to access our services. Cookies allow us to recognize repeat users. Cookies may expire after a period, depending on their purpose.

SDKs: SDKs, or software development kits, are pieces of software code provided by our business partners that allow our software to interact with the services offered by these partners. For example, in our free mobile applications, we may use SDKs to enable our applications to serve ads from advertising networks. Sometimes, these interactions may involve business partners collecting some information from the devices running the software.

Security

GD Games 1996 employs a range of administrative, organizational, technical, and physical security measures designed to protect your data from unauthorized access, loss, or alteration. We continually strive to improve these protective measures.

International Data Transfers

Transfers to Other Countries:

GD Games 1996 may transfer your personal data to countries outside your place of residence. We do this to facilitate our operations, and the recipients include other GD Games 1996 group companies, service providers, and partners. The laws in other countries may differ from those in your place of residence. For example, personal data collected in Switzerland or the European Economic Area (EEA) may be transferred and processed outside of Switzerland or the EEA for the purposes described in this policy. However, we take appropriate protective measures to help ensure that such data is adequately protected.

Data Retention

GD Games 1996 generally retains your personal data for as long as necessary to provide you with services or while you have an account with us. We may also retain personal data if required by law or for our legitimate interests. Residual copies of personal data may be stored for a limited time in backup systems as a safeguard against data loss.

Updates to the Privacy Policy

GD Games 1996 may update this privacy policy from time to time due to changes in laws, industry standards, and business practices. GD Games 1996 will post updates on this page and revise the “Last Updated” date above. If we make updates that substantially change your privacy rights, we will notify you in advance, for example, via email or through the services. If you do not agree with such updates to this policy, you may cancel your service account. If you do not cancel your account before the effective date of the updates, your continued use of our services will be subject to the updated privacy policy.

Contact Us

We expect this privacy policy to evolve over time and welcome user feedback on our privacy practices. If you have any questions or complaints about our privacy practices, you can reach us using the following details:

[email protected]

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